Shipping policy

Thank you for shopping with My Meaningful Treasures. We know that many of our products are purchased for someone special, and we want your order to arrive as smoothly as possible.

Order Processing

Orders are typically processed within 2–5 business days before shipment. Processing times may vary depending on the product, personalization, order volume, or fulfillment provider.

Personalized or made-to-order products may require additional processing time.

Business days do not include weekends or holidays.

Shipping & Delivery

Shipping times vary depending on the destination, shipping method, and fulfillment provider. Estimated delivery dates provided during checkout are estimates and are not guaranteed.

Once your order has shipped, you will receive shipping or tracking information when available.

Please understand that carrier delays, severe weather, holidays, or other circumstances outside our control may occasionally affect delivery times.

Shipping Costs

Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase.

Any free-shipping promotions or offers will be subject to the terms displayed with that promotion.

Incorrect Shipping Addresses

Please carefully review your shipping address before submitting your order.

If you discover an error in your shipping address, contact us as soon as possible. We will make every reasonable effort to help before the order enters fulfillment, but we cannot guarantee that an address can be changed once processing or shipping has begun.

Customers may be responsible for additional shipping costs if an order must be resent because an incorrect or incomplete address was provided at checkout.

Lost, Delayed, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us so we can help determine the appropriate next steps.

For damaged shipments, please keep the product and original packaging and take photographs of the damage, as these may be needed to resolve the issue with the shipping carrier or fulfillment provider.

Multiple Shipments

Some orders may contain products fulfilled by different providers or locations. As a result, items from the same order may occasionally arrive in separate packages and at different times.

If this occurs, you will not be charged additional shipping beyond the amount shown when your order was placed.

International Shipping

International shipping availability, rates, and estimated delivery times will be displayed at checkout when available.

International customers may be responsible for customs duties, import taxes, fees, or other charges imposed by their country. These charges are not included in the product or shipping price unless specifically stated otherwise.

Questions About Your Order

If you have questions or concerns about the shipment of your order, please contact My Meaningful Treasures through the contact information provided on our website.

We appreciate your patience and your trust in My Meaningful Treasures.

Because the greatest treasures aren’t things. They’re people.